Resume
Work Experience
2024- Present
Diamond Scorecard Designs-
Owner and Designer
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Build, manage, and operate an e-commerce website for baseball scorebooks with custom options available
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Developed baseball scorebook designs for print and download using InDesign
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Manage scorebook inventory and custom orders
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Promote the business through social media, podcasts and word of mouth
2021- Present
UMBC- Office Associate
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Assist in proctoring exams for students who require extended testing time
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Answer and direct phone calls
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Oversee and supervise the work of student employees
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Provide general support to students and visitors
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Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
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Handle sensitive information in a confidential manner
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Organize office operations and procedures
2014-2024
Thompson Vision Care- Marketing Manager/
Optician
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Design logo with Illustrator
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Produce promotional and informational materials
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Have creative and content control over business’s branding
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Maintain computer and manual filing systems
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Reply to email, telephone, or face to face inquiries
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Cover the reception desk when required
2018-2019
Texas Roadhouse- Server
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Help patrons select food and beverages by presenting menu
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Transmit orders to bar and kitchen by recording patrons' choices
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Respond to additional patron requirements by inquiring of needs; observing dining process
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Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars
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Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons
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Perform basic cleaning tasks as needed or directed by supervisor
2018
MASN- Studio & Production Assistant
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Freelance
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Operate studio cameras during live Pre-Game and Post-Game broadcasts
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Provide cues and time counts to on-air talent
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Manage the studio and be a direct line of communication from studio to control room
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Ensure that all the equipment is in place and that it has been checked
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Watch and log the game footage for editors to create video packages
2016
Baltimore Orioles- Baserunner
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Assist with the preparation and execution of Community Relations projects, programs and community events
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Photocopy and distribute statistics, game notes and other documents requested by the media, visiting team, etc
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Assist with the execution of in-game promotions
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Assist the set-up and take down of inflatables and activities for children
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Perform additional projects as needed by the Public Relations and Community Relations staff
2015
Baltimore Orioles- Event Staff
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Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise
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Adhere to event safety standards
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Greet sport fans with customer service skills and provided information about the facility.
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Supervise and ensure patrons are safe when entering and exiting the premises
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Provide guests with helpful directions and/or suggestions that will enhance their entertainment experience
Education
2011-2014
Bradley University | Bachelor's Degree
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Bachelor of Science in Public Relations, Graduated December, 2014
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Minor in Business Administration
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Overall GPA: 3.76, Major GPA: 3.77 (4.0 scale)
Skills
& Expertise
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Skilled with both film and digital photography
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Proficient in Photoshop and InDesign
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Basic understanding of Illustrator
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Limited working proficiency in American Sign Language
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Attention to detail
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Multitasking
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Mathematics
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Customer service
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Patience
Certifications
Rapsodo Baseball Pitching Certification